Your information, handled with purpose.

We process information you provide when creating and operating an Homexpo365 account, including identity, business profile, contact, membership, showroom, product, RFQ, VIP access, and saved-design information.

We also record security and operational information such as active sessions, sign-in events, delivery status, consent records, and the technical identifiers needed to protect the service.

Information is used to authenticate accounts, review businesses, provide marketplace features, deliver RFQs, administer VIP access, process memberships, prevent abuse, support users, and maintain reliable commercial records.

• Account and security operations
• Supplier discovery and organization unlocks
• Quotation and private-catalog workflows
• Billing, fraud prevention, and financial reconciliation
• Service improvement and operational reporting

RFQ and VIP request snapshots are shared with the Vendor you select and Homexpo365 operations only after transaction-specific consent. Vendors do not receive unrelated account activity. Buyer opportunities are shared with eligible suppliers only after separate supplier-sharing consent and review. Company inquiries and chat messages are shared with the chosen supplier. Catalog analytics use approved buyer visits and profile country information; suppliers receive aggregate visit statistics. AI matching compares supplier product descriptions with explicitly shared opportunity requirements and does not include buyer email addresses.

Project briefs are private to the requester and Homexpo365 administrators. With your project-specific consent, the brief and public catalog context are sent to OpenAI to prepare a first direction for human review. Your account email and internal team notes are not sent in that request. Project briefs, generated directions and public review notes are included in your account export.

Specialist providers support hosting, data storage, email delivery, media processing, security, and payments. Stripe processes payment-card information; Homexpo365 stores payment references and financial records rather than full card details.

Account & Security lets you update your name, begin a verified email change, change your password, review sessions, sign out devices, download a machine-readable account export, and request account deletion.

You can also contact info@homexpo365.com for access, correction, deletion, restriction, or other privacy questions. Some requests may require identity verification.

We keep information only as long as needed for the stated purpose, account security, dispute handling, and applicable record-keeping obligations. The current operational schedule removes sent delivery records after 90 days, read notifications after 365 days, and authentication audit events after 180 days.

Financial evidence may be retained for up to 10 years. When immediate deletion is not appropriate, access is restricted and the information is kept only for the required purpose.

Homexpo365 uses scoped access controls, server-side authorization, protected sessions, audit records, restricted service credentials, and payment-provider isolation. No online system is risk-free, so users should maintain a unique password and review unfamiliar sessions.

We may update this notice as the platform or its legal obligations change. Material revisions will receive a new effective date and, when appropriate, an in-product notice.